Privacy Policy for BytesWrite Pvt Ltd

Effective Date: 31st May 2024

Introduction

Welcome to BytesWrite Pvt Ltd ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, BytesWrite. The personal data you provide to us may be utilized for any of the purposes outlined in this Privacy Statement, or for any other purposes as communicated to you at the point of collection. Your access to this Application is granted exclusively in connection with your professional role within your organization ("Your Organization"). Whether you are a partner, member, employee, or a contractor engaged by Your Organization to provide products, your use of this Application is governed by the terms of your employment or other contractual agreement with Your Organization. By accessing and using this Application and submitting personal information to us, you hereby acknowledge and affirm that you have read, understood, and agree to the terms set forth in this Privacy Statement.

Definitions

In this Privacy Statement, the following terms are defined as follows:

  • Application: Refers to the Integrated Education Management System.
  • Personal Data or Personal Information: Refers to any information related to you or information that can identify you, collectively referred to as "Personal Data" or "Personal Information."
  • Processing: Refers to the handling, sharing, processing, protecting, or storing of your Personal Data. We process Personal Data within this Application for various purposes, as detailed herein.

Definition of “Us,” “We,” and “Our”

In this Privacy Statement, the terms "Us," "We," and "Our" refer to the BytesWrite network and/or one or more of its Member Firms that may process your Personal Information. Each Member Firm within the BytesWrite network operates as a separate legal entity. For a complete list of countries and regions where BytesWrite Member Firms are located, please refer to the relevant section.

Information We Collect

We collect personal information that you voluntarily provide to us when registering on the Site or when you contact us. The personal information we collect includes:

• Name
• Email address
• Phone number
• Physical address
• Payment details

We may also process information about you when you use this Application, for example, logs of your activities on (for example, when you signed in and signed out, when upload documents) or logs showing what information you shared information, etc.

Personal Information and Our Legal Basis for Processing

  • Your Additional Information: We appreciate that you may choose to provide additional information when using our Application, including any content you contribute. While we value your input, we kindly ask that you avoid sharing certain sensitive information about yourself or others. Our Application is not designed to process special categories of personal information, nor is such information necessary for its operation. These special categories include details about:

    • Race or ethnic origin
    • Political opinions
    • Religious or philosophical beliefs
    • Trade union membership
    • Physical or mental health
    • Genetic or biometric data
    • Sexual life or orientation
    • Criminal records

    We respectfully request that you do not provide such information through our Application.

  • Our Legal Grounds: for Processing Your Personal Data We take the protection of your personal data seriously. When we process your information, we rely on one or more of the following legal bases:
  • Our Legitimate Interests: may process your data to deliver effective products to you, operate our business lawfully, provide professional products to our clients, improve our offerings and develop new ones, maintain data security and product quality, and safeguard our reputation. Rest assured, we only pursue these interests in ways that respect your rights.
  • Legal and Professional Obligations: Sometimes, laws, regulations, or our professional memberships require us to process your data in specific ways.
  • Contractual Necessity: We may need to process your data to fulfill our contractual obligations to you.
  • Your Consent: In some cases, we may ask for your explicit agreement to process your personal information.

We strive to be transparent about how we handle your data. If you have any questions or concerns, please don't hesitate to contact us.

Use of Your Information

When you provide personally identifiable information to us, we use it for the purposes for which it was provided to us as stated at the point where the personal data is ingested into the Application (or as obvious from the context provided at such point).We may also use your data in order to administer and manage the Application or to communicate with you in relation to the Application and get notifications or updates. The Application does not store personally identifiable information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings.

We may use your personal information for any of the purposes described in this privacy statement, as stated at the point of where the personal data is ingested into the Application, or as obvious from the context of provided at such point, including complying with any requirements of law, regulation or a professional body of which we are a member. As with any provider of professional products, we are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our products are provided in compliance with those obligations and those records may contain personal data.

We use the personal information we collect to:

  • Register you as a user and create your account
  • Provide and manage your access to the Site
  • Process transactions and send you related information
  • Communicate with you, including responding to your inquiries and providing customer support

Sharing Your Information

BytesWrite generally aims to collect personal data directly from the data subjects. In the event that you are requested to provide personal data to BytesWrite and you fail to furnish such data, please be advised that BytesWrite may be unable to render the respective and/or maintain the business relationship requested. Should you or applicable law permit BytesWrite to do so, BytesWrite may obtain personal data from third-party sources. These third-party sources may include, but are not limited to:

  • Your employer, in the context of its business dealings with BytesWrite and/or the BytesWrite Group Entities
  • Third parties to whom you have explicitly directed to share your personal data with BytesWrite
  • Third-party sources and publicly available sources, including but not limited to business-oriented social networks and information brokers.

In instances where personal data is collected from third-party sources, BytesWrite has implemented established internal controls designed to ensure that the third-party source was duly authorized to provide said information to BytesWrite and that BytesWrite is permitted to utilize it for the intended purpose. BytesWrite shall process this personal data in accordance with this privacy statement, subject to any additional restrictions imposed by the third party that provided the personal data to BytesWrite or by applicable national law.

Data Retention

BytesWrite may retain your personal data for additional periods as necessary for compliance with legal obligations to process your personal data or if the personal data is required by BytesWrite to assert or defend itself against legal claims. In such cases, BytesWrite shall retain your personal data until the conclusion of the relevant retention period or until the claims in question have been settled.

BytesWrite stores your personal data only for as long as it is required:

  • To make available products requested by you or your employer.
  • To develop products until such development is no longer necessary or BytesWrite is informed that your relationship with the BytesWrite customer has been altered.
  • To fulfill BytesWrite's legitimate business purposes as further delineated in this privacy statement, unless you object to BytesWrite's use of your personal data for these purposes.
  • For BytesWrite to comply with statutory obligations to retain personal data, resulting in termination from applicable export, finance, tax, or commercial laws
  • Until you revoke any consent you have previously granted to BytesWrite for the processing of your personal data.

Data Storage and Security

We store your personal information on secure servers and implement industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. BytesWrite respects your statutory rights concerning personal data processing, as provided by applicable laws. These rights include:

  • Accessing or updating your data
  • Obtaining copies of data provided to BytesWrite
  • Requesting data deletion (subject to legal obligations)
  • Objecting to processing based on legitimate interest
  • Opting out of direct marketing and profiling; revoking consent
  • Avoiding solely automated decision-making with significant effects
  • Lodging complaints with supervisory authorities.

To exercise these rights, contact BytesWrite. BytesWrite will verify your identity before processing requests, potentially by matching provided information with existing records. We reserve the right to decline unfounded, excessive, dishonest, or unauthorized requests. BytesWrite implements industry-standard security measures to protect personal information, restricting access to authorized personnel bound by confidentiality obligations. However, while we strive to safeguard your data, internet transmissions cannot be guaranteed as completely secure. Therefore, while BytesWrite employs appropriate security measures, we cannot absolutely ensure the security of data transmitted to or from our systems.

User Rights

In accordance with applicable Indian laws, you may be entitled to certain rights pertaining to your personal information in our possession. These rights may include, but are not limited to:

  • Right of Access and Information: You may request confirmation of our processing of your personal data, obtain a copy thereof, and receive specified information about our processing activities.
  • Right to Rectification: You may request the correction of inaccurate personal data or the completion of incomplete personal data.
  • Right to Erasure: Under specific circumstances, you may request the deletion of your personal data, including but not limited to instances where the right to erasure applies when: data is no longer needed for its original purpose, consent is withdrawn without another legal basis, objections to processing based on legitimate interests are valid, direct marketing is objected to, processing is unlawful or erasure is legally required. These conditions allow individuals to request deletion of personal data when its continued processing is unjustified or impermissible, protecting privacy rights.
  • Right to Restriction of Processing: You may request the restriction of processing in certain situations, such as the right to restriction of processing may be exercised in specific situations: while verifying data accuracy, as an alternative to erasure in cases of unlawful processing; when data is no longer needed by the controller but required by the data subject for legal claims; or pending verification of overriding grounds following an objection. This right allows individuals to temporarily limit the processing of their personal data, ensuring protection during dispute resolution or when full erasure is not appropriate.
  • Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request to receive your personal data in a structured, commonly used, and machine-readable format, and have it transmitted to another controller where technically feasible.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw such consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Privacy Officer at:

✉️ Email: support@byteswrite.com

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.