Compliance Page for Byteswrite

Effective: July 18, 2025
Companies Act, 2013
Copyright Act, 1957

1. Introduction

Byteswrite Solution Pvt Ltd (“Byteswrite,” “we,” “us,” or “our”) is committed to maintaining the highest standards of legal, privacy, security, and accessibility compliance. This Compliance page outlines the policies and disclosures that govern your use of our platform (https://byteswrite.com/) and our services.

Important Notice

Byteswrite embeds industry-standard compliance elements—Privacy Policy, Terms of Service, Cookie Policy, Accessibility Statement, Security & Certifications, and Legal Disclaimers—in its compliance page to ensure transparency, legal adherence, and user trust.

2. Privacy Policy

Byteswrite’s Privacy Policy explains:

  • What Personal Data we collect: Name, email, usage logs, and other information you provide.
  • How we use your data: For service delivery, analytics, improving features, and limited marketing purposes.
  • Data sharing practices: Shared with trusted service providers and when legally required.
  • Cookies & tracking: We use session and persistent cookies. You can opt out via browser settings.
  • User rights under GDPR/CCPA: You may access, rectify, delete, or port your data at any time.
  • Data retention & security: We retain data only as needed and apply strict security safeguards.
  • Contact us: For privacy-related queries, email privacy@byteswrite.com.

3. Terms of Service

Our Terms of Service include:

  • Definitions & scope of services: Explains key terms and outlines what services BytesWrite provides.
  • User obligations & acceptable use: Users must comply with laws and refrain from misuse of the services.
  • Intellectual property & licenses: All content is owned by BytesWrite unless otherwise stated; limited licenses are granted for use.
  • Payment terms: Covers billing cycles, subscription models, and refund policies if applicable.
  • Warranties & disclaimers: Services are provided "as-is" without guarantees; limitations on liability apply.
  • Termination rights: BytesWrite may suspend or terminate accounts for violations; explains what happens upon termination.
  • Governing law & dispute resolution: Terms governed by applicable Indian law; disputes to be resolved through specified methods.
  • Contact us: For legal matters, email support@byteswrite.com.

4. Cookie Policy

We employ cookies to:

  • Definitions & scope of services: Explains key terms and outlines what services BytesWrite provides.
  • User obligations & acceptable use: Users must comply with laws and refrain from misuse of the services.
  • Intellectual property & licenses: All content is owned by BytesWrite unless otherwise stated; limited licenses are granted for use.
  • Payment terms: Covers billing cycles, subscription models, and refund policies if applicable.
  • Warranties & disclaimers: Services are provided "as-is" without guarantees; limitations on liability apply.
  • Termination rights: BytesWrite may suspend or terminate accounts for violations; explains what happens upon termination.
  • Governing law & dispute resolution: Terms governed by applicable Indian law; disputes to be resolved through specified methods.
  • Contact us: For legal matters, email support@byteswrite.com.
Cookie Notice
  • Disable cookies via browser settings: You can turn off cookies in your browser, though some features may not work as expected.
  • Opt out of non-essential cookies: Use our cookie banner to reject analytics or marketing cookies.

5. Accessibility Statement

Byteswrite strives for inclusivity and ensures our digital assets comply with WCAG 2.1 AA standards and relevant regulations (e.g., ADA). Key commitments:

  • Keyboard navigation support: All interactive elements are accessible via keyboard.
  • Text alternatives for non-text content: Images and media include descriptive alt text.
  • Contrast ratios: We maintain minimum contrast thresholds for readability.
  • Regular accessibility audits: We periodically test and improve accessibility across our platform.
  • Contact us: For accessibility assistance, email support@byteswrite.com.

6. Security & Certifications

We implement industry-best security controls:

  • AI-driven threat detection & zero-trust architecture: We proactively monitor and secure systems using modern security models.
  • Data encryption: All data is encrypted both in transit and at rest to ensure confidentiality and integrity.
  • Penetration testing: We conduct regular third-party audits to identify and resolve vulnerabilities.
  • Certifications: Our infrastructure complies with ISO/IEC 27001, SOC 2 Type II, and PCI DSS standards.
  • Contact us: For security concerns, email support@byteswrite.com.

7. Legal Disclaimers

Our legal disclaimers clarify:

  • No Warranty: Services and content are provided “as is” without any guarantees or warranties.
  • Limitation of Liability: Our liability is limited to the fullest extent permitted by applicable law.
  • Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
  • Third-Party Links: Linked content is not endorsed by us and is subject to separate terms and policies.

8. Enhanced Contact and Grievance Framework

At BytesWrite Solution Private Limited, we value feedback and concerns from users, partners, and clients. We are committed to resolving privacy-related issues with care, but we also maintain operational discretion and legal safeguards to protect our business interests in case of disputes. This framework is designed to handle grievances respectfully, efficiently, and in compliance with relevant laws—while preserving BytesWrite’s right to defend its interests where necessary.

8.1 Contact Information

For all matters concerning your personal data, privacy rights, or general data processing queries, you may contact us via the following dedicated channels. All incoming communication is reviewed with a balanced approach—respecting user rights and BytesWrite’s legal, contractual, and operational considerations.

Email Support

support@byteswrite.com

Support Portal

https://byteswrite.com/support

Escalation Path

Complex cases may be escalated to senior management or the DPO, subject to internal prioritization and materiality.

Response Timeline

We strive to respond to valid privacy-related requests within 72 business hours. Cause we care for our users and aim to address their concerns promptly.
Please note

BytesWrite reserves the right to authenticate and assess the validity of each request before initiating any action, especially where legal or contractual obligations may be involved.

8.2 Grievance Redressal Process

BytesWrite maintains a four-tiered grievance redressal framework to provide structure and fairness in resolution, while retaining legal safeguards necessary for dispute handling. Each step is designed to filter, evaluate, and respond to concerns based on internal policy and regulatory compliance—not blanket customer demand.

StepsGrievance Redressal Process
Step 1: Submission & Acknowledgment
  • Submit your concern via the listed communication channels.
  • An acknowledgment with a case reference ID will be issued within 24 business hours.
  • The issue is categorized by priority, legal sensitivity, and relevance to platform usage or contractual agreements.
Step 2: Review & Investigation
  • Our internal Privacy or Compliance Team will assess the issue based on available documentation, logs, internal records, and applicable terms.
  • Stakeholders may be consulted, and legal counsel engaged if the concern involves risk or conflict.
  • Not all grievances may qualify for resolution under our framework. Unsupported or misaligned grievances may be closed without action.
Step 3: Resolution
  • If actionable, remedial measures may include factual clarifications, policy explanations, minor adjustments, or user-level configuration changes.
  • Monetary compensation, service changes, or legal admissions will only be considered where specifically mandated under law or an executed agreement.
  • Resolutions are final unless materially disputed through authorized appeal channels.
Step 4: Appeals & External Channels
  • Unsatisfied parties may submit a formal appeal to BytesWrite’s Internal Review Committee.
  • Where legally required, we cooperate with recognized data protection bodies under DPDP, GDPR, or equivalent frameworks.
  • However, BytesWrite reserves the right to defend its position in good faith and reject appeals that pose commercial, reputational, or legal harm to the organization.
Legal Protection Clause
  • BytesWrite retains the right to restrict, defer, or decline grievance responses in situations involving legal disputes, regulatory investigations, contract violations, or potential litigation. In such cases, we will act in accordance with our legal counsel and corporate policies to protect the company’s interests.
  • BytesWrite reserves full discretion to determine the scope, depth, and outcome of investigation efforts, especially where commercial or legal risk is identified.

9. Updates to This Compliance Page

We may revise this Compliance Page to reflect changes in laws or our practices. Material changes will be communicated via email and by updating the “Last Updated” date below.

Last Updated: July 30, 2025